Spider design also provides services beyond webdesign and POS e-management systems. During day to day computer operation we all know how many problems you can come across! lost passwords, viruses, hackers... Contact us and we will provide you with top quality solutions!

One of the latest advancements in Technology within the computer industry, Wireless networking. This is a outstandingly useful tool and operational aspect of your business. However, if you have not correctly set up this device, it will become a target for hackers! Through this gateway, they can access not only your internet connection, but also any machines on your network, potentially installing viruses, stealing sensitive data, or monitoring what the user is doing/typing.

It should therefore be a priority for you to contract a 'pentester' essentially a hacker on your side! They will try to hack your network, should they succeed, they will provide documentation of how, and how to rectify the security hole. We can even implement the solution for you.

Rest assured that we will only gain access as proof-of-concept we will not touch files, install viruses etc.

Most of the time out skilled technicians can successfully remove viruses from your machine, preserving your documents and configuration. This is by far the preferable route to be undertaken. Although in some extreme cases, and if left infected for too long the virus can only be removed by re-installing the whole machine.

Prompt action is the key with viruses! At the sign of anything unusual, give us a call and we will arrange to inspect the machine if a conclusion cannot be made by a few simple questions over the phone.

We have several advanced Linux based boot-disks that allow us to access most of the computers data without having to load windows. This means that even in the worst case of a machine re-install, we can usually recover some if not all of your data.

Our team have a deep knowledge of security algorithms and password hash codes along with specialised software for password recovery.

We can recover all kinds of passwords that have been forgotten, or not documented after a member of your staff leaving...

• Office documents
• Windows Vista
• Wireless Networks

Even if your password is not on this list, please contact us as we are always learning new techniques and software. Occasionally if we do not know how to recover the password we may elect your password to be the first! Learning as we process, and offering you a discounted rate!

Please note that 'proof of ownership' maybe required before recovery can begin. Contact us for more information.

Although not as common with the later Operating Systems, some issues still do pop-up with unknown causes and solutions! If this has happened to you let us know and we will arrange a visit to solve the issue.

Spiderdesign also offers training on some software:

• Photoshop
• Office
• Word
• Excel
• Access
• Publisher
• outlook
• Operation of Windows
• E-management (our own POS)